In one of the more illuminating posts on the Official Linden Blog in recent months, Linden Lab’s Director of Enterprise Marketing, Amanda van Nuys (SL: Amanda Linden), has outlined the potential uses of Second Life for business.
There’s nothing groundbreaking in the information, but it’s worth regurgitating some of her points to illustrate virtual worlds and enterprise in a wider context.
Ok, I admit it. When I first joined Linden Lab to head up Enterprise Marketing three months ago, I wasn’t 100% convinced that working in virtual worlds really works.
A refreshingly honest take and one that most people would identify with, when introduced to virtual worlds for the first time. There’s a fundamental skepticism that I come across on a daily basis – one that’s hard to combat, even with facts around virtual worlds usage and their advantages for business.
The virtual medium is extremely powerful and the ‘sense of presence’ is real—and that’s the magic ingredient that makes a meeting truly productive.
For those who inhabit virtual worlds, this is also self-evident, but it’s another aspect that’s difficult to illustrate to the business skeptic. The recent increase in awareness of virtual meetings as cost-savers may actually be the factor that overcomes the initial wariness so that the power of the solution comes through.
Ok, I’m the Marketing gal who drinks my own Kool-Aid—true. But, I’m also a believer, and if you’re not already—you will be, too. Just try it and you’ll know what I’m talking about.
Of course, Linden Lab touting the power of virtual world meetings is a little like a hamburger chain espousing the health benefits of their burgers. That said, the growing evidence around the efficacy of virtual worlds for enterprise supports their case, although it continually needs to be communicated in disciplined business terms. It’s been stated repeatedly that the current economic climate may actually be beneficial for virtual worlds and the enterprise. That may be true, but only disciplined ROI arguments will fully overcome the intrinsic skepticism entrenched in the minds of most business leaders.
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