Interview – the SLCN TV Team – Part 1

SLCN TV are SL’s only native cable TV offering and they’re Australian to boot. Wiz Nordberg (Gary Wisniewski), Starr Sonic (Keren Flavell) and Texas Timtam (Grace Roberts) agreed to an in-depth chat and here’s part one:

Lowell: Could you give a potted history of how the three of you decided to put SLCN together.

Wiz: Well, it really started with us doing the Aussie Music Party back in March with Austrade. In our “prior lives”, Texas and I were responsible for some of the largest music webcasts ever in australia, did BDO four years in a row for Telstra, Tropfest, the Mushroom 25th concert…. all were very big budget things – over 30 crew on the M25 concert, so we were used to doing “webcasts like television”. The moment Texas decided to do the music party, the obvious thing to me was that it should be “televised on the web”.

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Wiz Nordberg

Lowell: So SL-based events were an obvious complement given your RL experience?

Wiz: In April or so, we did some prototype work, and then I set up this screen in SL at a friends place and the three of them (SL friends from the USA) were almost transfixed by what they saw…. they were dancing and looking at themselves on the screen going “omg look, we’re on TV!”. That night, i registered secondlifecable.com.

Lowell: That’s probably a good point to ask if you can easily summarise how you make SLCN work technically.

Wiz: Almost exactly like a RL television station does a RL O.B (Outside Broadcast). If you ever watch “on location news”, there’s a van, with vision mixers, scan converters, etc. We use the same kind of equipment and don’t use any of the SL machinima tools.

Lowell: Well, for SLOz readers who don’t have TV industry experience – roughly how are things set up? It’s all third party non-SL tools?

Wiz: We use camera machines, connected to scan converters (a high quality way to capture the motion), then hook it up to a vision mixer, which has super and chromakey capability, as well as title super capability, so one person sits at the “vision desk” switching from camera to camera, and we have camera operators…. also audio mixdown for various sources. It’s frighteningly conventional. In fact, if instead of SL cameras we just had two DV cameras, our results would look a lot like what you see on CNN or Channel 7 using the same kind of equipment.

Starr: The set up has a lot to do with the live production requirements and we have learned to apply traditional film making methology but also working within the constraints of being in a virtual world.

Wiz: Right, there are LOTS of little tweaks in production to deal with the fact that the people “in the show” aren’t in the same room most of the time

Texas: And of course we have to also manage getting voice into SL

Starr: Also the actors are in two places – the operator and the audio content, they have to mesh together and that is a challenge! You think downloading a new client is a challenge hehe.

Lowell: So how do you synch sound etc and what applications do you use?

Wiz: We built a system called Soundreach which is our own design. It’s what Bruce Willis used to speak into Second Life, as well as almost all the voice you hear on any of our shows.

Starr: It’s a bit matrix like when you think about it :0)

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Starr Sonic

Lowell: Can you easily summarise what Soundreach does?

Wiz: It’s a telephone-to-mixing-desk-to-Second-Life bridge which allows us both to get a split of the sound to our mixing desk, as well as feed the sound into Second Life from regular telephones. People use it inworld now independently of SLCN.

Starr: It worked for Frank Miller to call in

Texas: It makes the production of talk shows and interview news vox pops really much more like RL TV.

Lowell: So for example in the Bruce Willis gig you had him via phone through your mixing desk then into SL

Wiz: Well, it’s more like this…

Starr: We barely thought he was going to cope with dialling a number on a telephone and were working out how we could call him with the system!

Wiz: Bruce (and others) use land lines -> servers in the USA -> part goes directly in-world as an audio stream -> part feeds remotely to our mixing desk. The mixing desk is actually optional. You can call a Soundreach number and “hook it up” to a land parcel independently of our mixing desk and SLCN studio.

Lowell: So hookup to the parcel occurs normally via the parcel options you enter the streaming address etc?

Wiz: Yep. At its simplest, Soundreach is a telephone -> shoutcast technology, except there is some audio processing and splitting in the middle to allow things like SLCN to get a feed directly

Lowell: The implementation of voice in SL will change the face of things – how’s it going to help and/or impede what you’re trying to achieve?

Wiz: Well, it will help A LOT if it is adopted widely by Second Lifers. We are VERY much looking forward to it

Lowell: What do you think will prevent widespread adoption – lag etc?

Wiz: Providing the technology “works” (which I believe it will), the two factors which will prevent adoption is psychology and the inability of people to actually get their computers to use a microphone and headphones properly (which is not to be underestimated). There is of course a lot of controversy about voice

Lowell: What do you believe is causing controversy?

Wiz: The nature of “having a virtual self” for many people includes changing the way they are perceived, or “remaking themselves” in a more idealised way. Voice is a very big giveaway about ones personality without even worrying about the cross-gender issues. I know myself that i am perceived VERY differently inworld without voice than I am when I speak to people.

Lowell: Very true – though I’m expecting pitch-shifting apps are already in development for SL use.

Starr: I think that socialisation into the land of voice is going to be a rocky one. There has been a certain peacefulness about being in-world that is going to change… I was in the voice beta yesterday and hung out with about 8 people.. and you are essentially talking over each other the whole time. A group needs to be well coordinated to communicate easily. So we all have a lot to learn before it becomes graceful.

Wiz: I hope that, for the most part, people overcome their hesitancy and voice enjoys widespread use. We would love to simply “walk up to somebody on the street” and do a great interview.

Lowell: That’s an obvious application for voice for sure – if you could do a vox pop tomorrow in SL, who would you choose?

Starr: The only trick is that you need to have lined up the interviewees, because it does take a bit of tweaking to get someone online with us as everyone has a different set-up. Thats not a technical issue, its more about the end person, have they got access to a phone sometimes

Lowell: True – so who would you choose for your spontaneous first vox pop?

Wiz: I heard that question the first time LOL. I don’t actually have an answer. I think the person with the most interesting story may not be famous, or anybody who I know now. You have to search for people who have something to say, and the best vox pops are from people who are in the middle of something important or have an intersting story to tell. So i can’t actually say who it would be, or where.

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Texas Timtam

Lowell: A different tack now – how have you found the reaction of RL businesses and individuals to your work in SL?

Wiz: Frankly, we have been blown away by what people have been saying.

Starr: Well we fondly remember when we were at the 14 Cows exhibition and we got a shout out WELCOME SLCN

Wiz: In probably more than half of the comments on blogs and other places, the words SLCN are accompanied by adjectives like “amazing”. I’m not sure how much credit we can take for any “innovation”. I think a lot of people are simply not expecting it. One thing we do which is different is we are very dedicated to being a TV network FOR SECOND LIFERS. We are trying to seek out things which matter to virtual people, in their virtual spaces.

Starr: The organisers of the Best Practises in Education conference loved us

Wiz: If you look at 90% of our content, it had a big impact on the people who participated. That’s why so many people have made such positive comments.

Lowell: I’m also thinking of people who don’t have exposure to SL at all – how do you explain what you do? It also links to any plans you may have for growth – is it still difficult to convince potential investors on the role virtual worlds may play in the future?

Starr: The only way to explain is to show.

Lowell: Agree – but a lot of people when you first show them just see it as ‘The Sims’ – how do you overcome that initial scepticism?

Wiz: We don’t have to do much convincing. there are ten thousand intelligent people at least out there preaching, educating, showing the world. it will happen, and people will be convinced. It is inevitable

Starr: We showed the producers of Die Hard how a virtual press conference is staged, through a live stream directly from the event taking place inside Second Life where where most of them would not be a SL resident.

Wiz: I think there is an “ah-ha” experience that happens when people engage in Second Life. It doesn’t happen for everybody, but it happens for enough people that the skepticism will dissolve over the next year or two.

Starr: The same thing happened with the world wide web.

Wiz: Virual Bacon, at the “best practices”, he did an entire session on “how to convince people that second life is a good idea”. His conclusion, after a LONG time applying methodical approaches was that you CANNOT convince people. The only way they will be convinced is to experience it.

Lowell: So what is the plan for SLCN in coming months?

Starr: We have several shows lined up to roll out over the next month. These include talk shows, sports shows, a book show and a regular SLCN feature series called The Inside View

Lowell: In regard to Inside View can you explain its format?

Starr: It will be a show revealing issues relevant to the people in SL, a dig under the covers to find out what is going on. Around half hour length and airing on Sunday evenings.

Lowell: So almost a current affairs show?

Wiz: I suppose the model for “The Inside View” is shows like 60 Minutes, except with a bit more “leeway”.

Starr: Yes, with a bit more of a foreign correspondent feel.

Wiz: We want to not just report on someting as “here are the facts”, but rather get into a discussion with people about something very relevant in Second Life, things such as voice, how brands are affecting them. Always with a total 100% focus on the “virtual person” and their changing experiences

Starr: Wiz will do the introduction to each show…. then it will feature guest speakers and look into the many spaces of Second Life to show what is happening.

Wiz: We also have 1 show currently readying for production (tonight live with paisley beebe) as well as a news show about to be signed and are in final negotations with 2 other shows which will probably go into production. plus we are talking to at least 10 to 15 “interested parties” and working with them to get to the “final negotiation” stage.

Lowell: Are you getting many approaches from current or potential brands in SL hoping for some free promo? i.e. are you being treated like RL media by PR people yet?

Starr: Many people are submitting their events for inclusion in That S’Life, which is great.

Wiz: Hmmm, having never been RL media, it is hard to know how they are treated

Starr: Some businesses are starting to get machinima ads made and we are going to start playing some of those as part of our programming

Lowell: So there’s obviously a lot of interest etc – is SLCN a business model that’s making its existence independently viable in a financial sense?

Wiz: This is our job. It’s not a pasttime. Making it financially viable is essential, not optiona.l

Lowell: And are you achieving that goal?

Wiz: No way, not yet. we are at a very early stage and we are investing a lot of time and a lot of money. In fact, we have been hesitant to have “fake advertising” which we “give away” to people just to have advertisers

Lowell: Is SLCN the sort of business that may need external investment to get where it needs to go?

Wiz: We are going to be pitching to several investors over the next months. but we actually have put enough personal money (and money from our other businesses) into this to keep growing and producing show. When we pass the “8 regular shows per week” mark we will probably require some additional facilities, and we’re planning on that.

Lowell: So is it likely you’re going to need more people on your team? Should aussie SL’ers start polishing their CV’s?

Wiz: It is VERY likely

Lowell: If there were readers who wanted to let you know about their skills, how should they do it?

Wiz: info AT slcn.tv. Seriously, I think it is amazing that we have been able to get to the TOP of even a niche US market, with good industry recognition, without really ever leaving South Melbourne.

Some big guns take aim at SL’s usefulness for business

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The SL Herald in their inimitable style discuss some criticism being leveled by big business at SL. Quoting a Forbes article titled ‘Sex, Pranks and Reality’, the SL Herald summarise the corporations shutting up shop or thinking about it. The prize quote from the Forbes article comes from Wells Fargo’s digital agency:

“Going into Second Life now is the equivalent of running a field marketing program in Iraq.”

Of course, I’m yet to understand why any corporation would go into SL with any perception other than it being an experiment. An experiment with potential for success, but one all the same.

We had to do it…

Pretty much every SL-focused website has run a story on the Playboy opening (The SL Herald covers the island features). There’s no particular Australian context although there no doubt continues to be a dedicated Australian readership of Playboy.

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The real interest for us is what Playboy had decided to do to make their island a place people would visit more than once. On a fifteen minute tour, my answer to that question is: not a great deal. Sure, there are videos to view, clubs to dance and multiple private areas to get personal with someone else, but there’s nothing that you won’t find at a hundred other clubs or malls – the Playboy brand is really the only differentiator. After fifteen minutes I was very much feeling ‘been there, done that’.

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It’ll be interesting to see what sort of traffic the island receives in the longer term – a regular entertainment schedule will be a must-have just to match a number of successful SL-native options.

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Hope Capital Island opens

The World Stock Exchange has made another location move – only weeks after its last one.

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The multi-lingual exchange options are certainly a step forward – we weren’t able to determine their operability at this stage. With the pending partnership with the World Internet Currency and support from Anshe Chung, Hope Capital certainly has some big opportunities. Capitalising on them in a way that benefits the community will be the pivotal challenge over the coming months.

BigPond and ABC make debut on NWN’s Headcount

Veteran aussie SL writer Tateru Nino has released her Mixed Reality Headcount for this week, and as promised the Telstra and ABC presences were measured and feature prominently – The Pond at number four and ABC Island at number eight.

Tateru has invited comment on the stats.

Anshe Chung defines relationship with WSE

This morning, World Stock Exchange CEO LukeConnell Vandeverre provided SLOz with a notecard which in his is “the announcement I was provided to post at will”. It’s an explanation by Anshe Chung of her relationship to investment in SL and the WSEWe’ve posted the full text below:

“Dear fellow pioneers in the Metaverse economy,

As interest in this topic increased recently, I think it is time to let you know a little bit about what role my company and I played in regards to seed and venture capital in Second Life and what you can and can’t expect in the future.

Since summer 2004 I have actively and with very significant funds supported almost 100 startup businesses and non-profit projects in Second Life. Some of these have been successful and are widely known, others failed. We talk about more than L$60 million that I, and later ACS, have invested in people’s ideas, creating opportunities.

Most of these investments, even some donations to non-profit projects, I decided to keep low profile and not disclose to the public. This has several reasons. The first is, that when I am helping the newbies I am helping the newbies for the sake of helping the newbies and not for PR. The second is, that I don’t want the newbies to become collateral targets of bad people who tend to go after prominent targets and whatever they can associate with these. The third reason is that I tend to be pretty hands-off with most of these ventures.

I also noticed that some people, especially newbie investors, think something is “safe” when they hear “Anshe is involved”. This is not the case when it comes to undisclosed seed and venture investments. There is a fundamental dilema between giving newbies a chance and excluding fraud or risk. What is worse, some people even confuse the role of an investor with the role of somebody who is actively involved in management.

I would be careful with businesses who advertise to you that I am an investor. You will most likely not be facing the best investments in my basket, because the really well managed and trustworthy companies will not have to advertise their shares to you by revealing my investment without my consent. In some cases I might not even be an investor.

In the future I don’t plan to change much about this. I will be launching the Dreamland Stock Exchange (DSE) that aims to bring a small number of companies on as IPO’s that will have gone through a rigorous review by me and my team. However the “majority” of SL ventures will be traded on exchanges such as the World Stock Exchange.

I hope the WSE will continue to grow, especially after the huge investment I have made to support Luke’s project. I look forward to the new shareholder voting features along with the increased measures to deal with fraud and insider trading. Please understand that I am in no way involved in the management or decision making at Hope Capital Ltd and the WSE. Like all of you, I hope that everyone in charge will remain honest and professional.

Wishing you and your money a nice time, much fun and I hope your Linden$ will have many babies!

Yours,

Anshe Chung”

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This message from Anshe Chung is certainly taking a conciliatory line in relation to investment in SL and her encouragement of increased transparency measures for WSE will likely assist its legitimacy amidst some regular criticism of its operations. Transparency of such operations, whether they be the WSE or DSE will be pivotal to instill the level of confidence required to ensure either virtual institution moves beyond the support they currently have.

World Stock Exchange expands, partners with World Internet Currency

The World Stock Exchange (WSE) run by Australian Luke Connell (LukeConnell Vandeverre) has announced its expansion in both a geographic and business sense. A location move to Silicon Island has occurred with promise of a fully independent sim online in the future.


The WSE in its original location

On the human resource front, a “full-time” Chief Operating Officer, Executive Assistant and three ‘WSE consultants’ have come on board. No disclosure occurred in the announcement of any share options or other remuneration that would be given to the new staff. Of interest is that one of the three WSE consultants, Adonis Action, is the “current owner of Action Mortgage &
Investment (AMI)”, which is listed on the WSE itself.

Integration of the World Internet Currency with WSE was also announced – more on this in a future story. Linked to this is the following statement by Luke Connell:

“The WIC will is a key part of our overall strategic plan and in anticipation to the integration of the WIC and WSE we have approved many IPO’s that pass the WSE Listing Rules, Terms of Service and Constitution.

The increased number of IPO’s has minimal impact on the overall market and almost no impact on the ability for a solid business with a detailed prospectus and reasonable marketing to raise the capital they require by successfully filling their IPO and being what is called fully subscribed”.

At SLOz we’d be interested in perspectives on the above claim – that a sudden surge in IPO approvals would have “minimal” impact.

Finally, the announcement discloses the potential for a close alliance with Anshe Chung, described in the following way:

“Anshe Chung is major shareholder of Hope Capital Ltd and of many companies listed on the WSE. Anshe has launched her own exchange with a focus on listing her own companies called Dreamland Stock Exchange. Most companies will still be listed on the WSE. We expect the DSE to be an ethical exchange that holds strong virtues. This is the only exchange that will have a close alliance to the WSE”.

We’ll be following up this story in coming days including an attempt to clarify the context of a “close alliance” with Anshe Chung.

Business headcount – a different perspective

Over at New World Notes, Hamlet Au discusses SL as the great equaliser for businesses of all sizes – that the relatively low traffic to large corporate sites (as a proportion of overall traffic) and the relative ease of content creation means that smaller operations including individuals can punch well above their weight on one of the more even playing fields.

It’s analogous to the general situation of Australians in Second Life – we’re out there making ourselves known, belying the small proportion of the overall SL population we are. I wouldn’t disagree with Au’s summation: “if these companies ever stand a chance of being relevant in SL, they will have to learn from the amateurs, and adjust their expectations and approach to their grassroots level”. It’s a lesson that’s started to have been taken on board locally.

Interview – Gizzy Electricteeth (Kelly Daly), IBM

Gizzy Electricteeth (aka Kelly Daly) is another Australian in SL that has been a very active participant in a range of areas. As training and technology lead for IBM Australia in SL, she’s busy enough. On top of that she’s played a training role for Aussie residents, recently commencing the Prim School series on ABC Island which shows residents how to create objects in SL.

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We caught up with Gizzy this week to find out a little more:

Lowell: Tell us a little about yourself – where did you grow up, get educated etc?

Gizzy: I was born in Adelaide, and got dragged kicking and screaming to Ballarat when I was 5 (apparently that’s too young to move out of home – I asked!!). My formative years were all spent there, up to and including my Bachelor degree in computer science from the University of Ballarat. It was here that I also started working for IBM part time while in the final year of that degree. Once my degree was complete I moved to Melbourne (still working for IBM), and started my masters at RMIT part time. This took a LOT more years than intended as part way into it I was enlisted to give tutorials and labs, and then later to be a replacement lecturer for several subjects when the usual lecturer was unavailable. This all culminated in lecturing my own web subject, emergency lecturing some database subjects, and continuing working giving labs and tutorials in most of the subjects which I had already completed. The result was my Masters took about 4 years longer than intended =)

I am owned by three completely loony cats – the youngest of which is named Linden (thanks to my fiance!!).

Lowell: Where have you worked prior to IBM?

Gizzy: I have been ten years now with IBM – prior to that were the usual round of part time uni jobs at random computer shops, pizza shops, etc 😉 And the RMIT thing (more “while at” than “prior to” =) )

Lowell: Can you describe for us your current role at IBM?

Gizzy: My role at the moment is training and tech lead in Second Life building projects, also research and rapid prototyping for potential SL projects. My role about a month ago was as a Linux Kernel developer.

Lowell: What are IBM’s objectives for their presence in SL? And where does the IBM Australian Development lab fit in?

Gizzy: We are researching and learning as much as we can on virtual worlds. I say virtual worlds here as we are not focussed solely on Second Life, but over a large range of products. IBM’s aim is to assist in making virtual worlds ready for general consumption for both business and home.

Earlier in the year, IBM’s CEO, Sam Palmisano, announced $100 million USD to be spent on research into ten key focus areas which were chosen through an “Innovation Jam”. Employees, family members and friends were all asked to submit ideas on how they think IBM could improve areas such as environment, work and life balance and health, technology, etc… Virtual worlds was one of the top areas of interest shown through this, and therefore was a part of this funding announcement. In fact, Sam made this announcement in the forbidden city, Beijing in real life AND Second Life simultaneously =)

The Australia Development Lab fits into this by being the Australian arm of the emerging business organisation created around virtual worlds as a result of Sam’s funding. We currently have a team of two people working full time in this area (myself included), and a whole host of others who volunteer their time to increase their knowledge in this arena (and to have fun – because they love it!)

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Lowell: Can you tell us about some of the projects you’ve been involved in, including the Australian Open project?

Gizzy: I have been involved mostly in internal build projects such as IBM PartnerWorld, ADL, several client demos and a little with the Sears and Circuit City builds. And, of course, the Australian Open.

The Australian Open was the first large customer build that I have been involved with. We had a three person development team (myself on building, my Australian colleague on scripting, and a US based colleague on graphics – displaying the collaborative nature of working within Second Life 😉 ). Each of us assisted with all areas of the build, although for the majority of this project we kept to our defined roles, and that really seems to work well on larger scale projects. We had a live feed of ball positioning data coming from the IBM technical team onsite, which we could then manipulate into SecondLife coordinates and recreate the game on the tennis court in our island just a few seconds behind reality. Using this data we were able to determine where a player would need to be standing to hit the ball, and move a pose ball to this location so that we could have an avatar sitting on the pose ball and look to be playing the game of tennis. This provided people with a view of the ball coming at them as if they were the played on the court. Ever wanted to be Federer? We also had live data of all match information – scores from past and present matches on all courts throughout Melbourne Park, scheduling information, etc. These were able to be seen at all times on various score boards and match update centres throughout the island, and also via a heads up display that could be used from anywhere within SecondLife. The build itself took a great deal of detail from the real Rod Laver Arena and the surrounding grounds, right down to a virtual recreation of the tennis ball shaped Garden Square at the back of the arena. All of this build was based on photographs.

There is a YouTube demo of the Australian Open build here.

IBM as a whole has been involved in MANY more projects, and we have people from all over the world working on both internal (IBM) and external (customer) projects.

Lowell: What specifically about SL limits you achieving what you’d like to in projects?

Gizzy: I am VERY MUCH looking forward to learning how to use sculpted prims in Second Life =) And some better scripting!

Lowell: Have you had any involvement with other virtual worlds and if so which one/s?

Gizzy: Personally, I have not looked much further than Eve Online or World of Warcraft. I spend so much time inside of Second Life that I no longer seem to have a first! =)

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Lowell: What excites you most about your work in SL?

Gizzy: At the moment the same thing that excited me about teaching at RMIT – seeing people grow and learn as a result of information that I can share with them =)

It is also exciting working with new technologies before they become mainline, working out what can or cannot be done with these technologies. It is a lot of fun =)

Lowell: Any predictons you’d like to make about SL development over the next year?

Gizzy: Not necessarily a prediction so much as a hope… Linden Labs have open sourced the client and there are rumours of the server to follow. With my Linux and Open Source/Open Standards background, I would truly love to see this come to light.

Lowell: Three favourite places you keep coming back to in SL?

Gizzy: DE Designs (my avatar is ALWAYS dressed in stuff from here!!)

The build of the Yankee Stadium by the Electric Sheep Company was very much an inspiration when we decided to do the Australian Open:

I don’t know that there is another single build that I keep returning to more than any other (apart from my own current projects through necessity ;)…

I love to look around at other pretty builds – places where the architects have ignored real world constraints and built for what works within SecondLife… Such as Text100 Island, ABN AMRO and almost any build by Dalian Hansen (he is TRULY an inspiration), Electric Sheep or Aimee Weber.

Doing Business in Second Life by Skribe Forti

Aussie SL resident Skribe Forti has directed a machinima video entitled ‘Doing Business in Second Life’. Skribe is part of virtual marketing firm Inside This World and the video provides their perspective on Second Life and its business opportunities.

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A figure of $40 000 figure for development costs on an island is quoted as a ballpark for business. That amount of money could certainly be spent (and more) but I’m also aware of a number of islands under development for nearly half that – more on those in coming weeks. I’m also not sure that the ability to get people in a room in Second Life for a group hug is necessarily a selling point 😉 Major kudos though for an overview of both the upside and downsides of SL for business and brands.

Overall, well worth a view.

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