The Power and the Passion: Star Wars gamers

As a gamer of 30 years standing, I still manage to get very excited by an upcoming game release. If that game is related to an iconic childhood brand like Star Wars, then that excitement grows even more. That’s why, for the past couple of years I’ve been running a website devoted to covering the upcoming Star Wars MMO, Star Wars: The Old Republic(SWTOR) . For those unaware, game developer Bioware has licensed the LucasArts behemoth in what is one of the largest game development tasks ever undertaken: the voice scripts alone run to over 40 novels in length

The stakes are very high overall: Star Wars fans are a picky lot and demand a product faithful to the lore of the Star Wars universe. The hardcore Star Wars fan is another beast altogether. They create fan fiction, read all the books and comics, and have played most if not all of the games that have gone before. I should know, as I interact with them on a daily basis – I’m more of a casual fan who loves the movies and has played Lego Star Wars.

The challenge of course with any MMO is creating a great product that builds a big enough base of players to make it viable. World of Warcraft is the leader in the space, with most others in a distant catch-up game as far as subscriber numbers. SWTOR is well-placed to make a big splash in that regard. The story is there, the history is there and there’s no shortage of MMO players looking for a new thing. The power of the franchise is also likely to be strong enough to attract a new audience to MMO gaming.

SWTOR has been in active development for well over three years, and one of the biggest obsessions of those following the game is when it will be released. Bioware are stating a 2011 release is still on the cards and the game demonstrations to date show a game that’s looking pretty polished. The hard part observing from the outside is determining whether those snippets of game demonstration indicate a game close to completion. This is where the passion issue comes into it. The fans of the game are desperate to get their hands on SWTOR and the lack of a firm release date drives some of those fans to distraction. SWTOR’s official forums are riddled with speculation on release date and that’s likely to intensify with each week that passes. Others tend to caution against a rushed release, happy to wait a little longer to increase the chances of a great game.

For Australian fans there’s another source of friction: rumours of a delayed release for our region. ABC TV Australia’s Good Game set off that little firestorm with some tweets from the E3 games expo in the United States. It was backed up by a Fairfax gaming journalist http://www.theage.com.au/digital-life/games/blogs/screenplay/e3-diary-day-4-20110613-1fzn6.html – in both cases it appears the information came from a PR person at Bioware’s parent company Electronic Arts and in both instances the information was far from definitive.

I’m here to tell you that those mentions have set off one hell of a reaction amongst what we call the Oceanic community of SWTOR fans. Bioware have refused to comment on rumours (and I bet they get a lot of them) and because the story broke over a weekend there’s not been a lot of response at all. You can imagine how that has gone down with some fans. I’ve seen forum posts arguing for picket lines at the Electronic Arts offices in Brisbane to coincide with an upcoming games expo. Petitions have been created, phone campaigns are being discussed (again to Electronic Arts offices in Australia) and there’s generally a lot of agitation. All of the angst is over some unverified information from a PR person. For what it’s worth, I’ve done some research and spoken off the record to some other journalists who attended E3: the information appears not to be set in stone but there’s certainly some active consideration occurring of a staggered launch. The SWTOR FAQ addresses the issue by stating that:

Star Wars: The Old Republic will be released simultaneously in various countries of the world and the service will be localized in several languages. More details on this will be released at a later date.

Some are taking that as confirmation of a worldwide simultaneous release – others like me aren’t so sure.

The issue places Bioware in an interesting conundrum. If a delayed release in Australia is intended, then their management of the issue has been shown wanting – or at least their parent company’s PR people have let them down. If a simultaneous worldwide release is still the plan, then they have some work to do in getting the PR messages right with their parent company. Either way – it’s just another example of the passion of the fans of a game and the pressure that places on a developer to deliver the goods. Nothing gets people riled up more than perceived discrimination and if a staggered release does occur, it’s easy to argue that that’s exactly what it is: favouring the larger markets.

That said, I’ll stake my collection of Star Wars figurines on the fact that even if a local delay does eventuate, most people will still sign-up and use workarounds to be up and running as soon as possible. That’s what passionate fans do. I’ll still be on the picket line with all the hardcore fans though.

(This is a slightly altered piece that was written for ABC Technology)

Paisley Beebe calls it quits

Virtual worlds TV host Paisley Beebe has announced the cessation of her long-running show Tonight Live. Citing the need to devote more time to her newly established physical world business and family, Beebe won’t be making any further shows. I asked her why:

Oh I hate farewells, I’m no good at them…I always stuff it up. Happy to just transition quietly 🙂 sort of…

It’s a shame to see new mediums like this disappear, and it also emphasises how they’re still a long way off being a financially viable option if you’re needing actual income. Have a read of Paisley’s farewell here. For some reminiscing, you can view my 2008 interview here or a 2011 one I wrote for ABC Technology here.

The Watch – virtual worlds in the news

1. Toronto Star (Canada) – Global Voices: Playing games for social change. “Mission One: Tokyo, 2020. The city is on the verge of famine, with rice rations expected to run out in weeks. Pacific fisheries are at an all-time low. Temperatures are rising; crops are dying. The population is malnourished. It’s not just Tokyo, but the entire world. Will you help? You, yes you, can become part of a global network of secret agents who must complete ten missions to solve the world’s most pressing problems: poverty, hunger, water security, energy, disaster relief. Humanity needs your help. Go. As school wraps up and kids retreat to virtual worlds, parents fear their children are hunkered down in the basement, slaying aliens. What if they were solving real-world problems? Could video games be the antidote to apathy? The scenario above is Evoke, an online game developed by the World Bank Institute with designer Jane McGonigal. A comic-book narrative calls on players to become agents of social change. Using the game’s “superpowers,” such as collaboration, resourcefulness and local insight, they invent solutions to humanity’s greatest threats, then share ideas in blog and video posts. The most innovative solutions received seed money, scholarships or mentorships to turn fledgling ideas into functioning social enterprises.”

2. VentureBeat (USA) – Roblox raises $4M for kids virtual world. “Roblox, a kids virtual world that has grown to 5.7 million monthly unique visitors, raised $4 million in venture funding today. With Roblox, kids are architects of their own games and learn software coding abilities that can help them later in life. Roblox uses physics to simulate a virtual world, allowing kids to construct things in building-block style. The success is modest, but the growth has been organic and steady, suggesting that kids virtual worlds aren’t as dead as some industry observers assume. The round was led by existing investors Altos Ventures and First Round Capital, and it will allow the company to accelerate its next phase of growth. The company’s site draws more than 650 million page views a month and it has been growing steadily since its launch in September 2006. The target is kids ages seven to 16, with boys ages 8 to 14 as the main audience. Children spend roughly 19 million hours a month on Roblox, and there are about 7 million active kids who play each month.”

3. GigaOM (USA) – How to create an avatar for work-related virtual worlds. “The use of virtual worlds is increasing for marketing, training and collaboration, according to a survey that Aliza recently covered. This may mean that there will be more enterprise use for Second Life, Open Simulator, and other online virtual environments. According to another survey, early adopters of virtual worlds are learning to use it for brainstorming and project coordination. This survey also suggests that those who use virtual world technology for recreation are likely to be among the first in their organization to explore the possibilities of using it for business.”

4. Campus Technology (USA) – LMS for Virtual Worlds Released. “Educators who work in virtual worlds, such as Second Life, can now use a hosted learning management system (LMS) designed specifically to work within that virtual environment. The people behind Texas State Technical College’s virtual presence in Second Life, TSTC vushi, have released the vushi learning system (vLS). Texas State Tech offers some of its programs, including degrees in digital media and digital signage technology, in the immersive online environment. The vLS will provide a secure means for users to tap into class information, including class rosters, grades, assignments, assessments, and attendance, without leaving the virtual space. Additional features include a single sign-on interface, a searchable database for in-world education areas, a “field trip” transportation tool for group teleports, and the ability to create and deliver assessments and assignments within the environment.”

5. TechCrunch (USA) – Virtual World Technology Developer ProtonMedia Raises $4.5 Million. “ProtonMedia, a startup that develops virtual worlds technology, has raised $4.5 million in Series B venture financing led by Kaplan Ventures (the venture arm of the education company) with Originate Ventures and Osage Venture Partners participating. This brings ProtonMedia’s total funding to $7 million.”

6. Forbes (USA) – LEGO Universe Latest Online Game to Adopt Free-to-Play Business Model. “A growing trend in the burgeoning online video game space is to offer games for free and then generate revenue through subscriptions or the sale of in-game micro-transactions for virtual items. The LEGO Group is the latest video game publisher to venture into this free-to-play business with its LEGO Universe massively multiplayer online (MMO) game. Originally launched as an in-store retail PC game on October 26, 2010 by distributor Warner Bros. Interactive Entertainment (WBIE) for $50, starting this August the game will be available for free via digital download. Sales of the retail PC game, which currently sells for $20, will be discontinued permanently.”

7. Variety (USA) – Highlights from the Supreme Court gaming decision. “Monday’s ruling that video games are protected under the First Amendment was the culmination of a long fight. And the victory was clearly a solid one for the industry. But in reading through the 90-plus page decision and dissenting opinions, there are some interesting arguments – both for the industry’s rights and those of parents. Much like the oral arguments of last November, Justices were split on the possible differences in interactive and passive forms of entertainment and the First Amendment issues at hand.”

8. Shack News (USA) – EVE Online clothing causes microtransaction debate. “The first part of EVE Online’s long-awaited “walking in stations” update, Incarna, finally launched last week. However, it’s been greeted by a lot more teeth-gnashing than developer CCP had anticipated. The microtransactions for Incarna’s paid cosmetic “vanity” items proved to be not quite so micro, putting into question CCP’s approach to paid content in the space MMO. A pair of digital boots might cost only $5, according EVE News 24’s conversions from virtual currency to real-world money. But a shirt can go for $17, and a virtual monocle is a staggering $61. While players can, of course, choose not to buy these cosmetic lovelies, a leaked CCP newsletter indicated that expensive clothing was only the beginning. The May 2011 issue of CCP’s internal newsletter Fearless (available from EVE News 24) posed the question “Greed Is Good?” In the issue, employees made a number of cases for and against microtransactions in EVE, console FPS tie-in Dust 514, and CCP’s mysterious World of Darkness MMO–but mostly for.”

9. New York Times (USA) – Positive Disruption. “Even in the men’s room at Google’s sprawling New York offices there’s no respite from the cascade of new ideas feeding the behemoth. Rather than gaze into space, I found before my eyes messages about “signal widgets” and the implication of having every “text string” translated into 40 languages. I’d come by to see two former State Department guys now trying to do good things for the world through networks rather than diplomatic cables. Call them T-shirted envoys with algorithms. Both seemed to be bubbling with relief at finding themselves out of the unwieldy bureaucracies that address the world as it appears on a physical map and in a company that views the globe in the same borderless way as the 52 percent of the world’s population that is under 30.”

10. Mail and Guardian (South Africa) – That’s entertainment. “The Race of Man is right at the back of the gallery. But this 19-minute film is remains centerpiece of Michael MacGarry’s new solo show, Entertainment. A parody of the immersive video game, the film follows players killing each other to advance to the next level. MacGarry locates two of these gaming levels in a desert dune and an unspecified white room. Our own uncertainty about these real and virtual worlds is reiterated when the first two players show an unwillingness to actually kill each. Their collusion against the game’s rules advances them to the next level. But here the two players are unable to escape the prospect of facing each other again. Blinded by bags over their heads, separately tied to the same pole and wielding axes, they eventually stumble into each other with gruesome consequences.”

Merged realities – events and issues for virtual worlds

Playing a little catch-up after a hectic few weeks. Here’s some highlights from around the industry over that time:

1. Following up from her February interview with Linden Lab CEO Rod Humble, Tateru Nino has a great chat with Mr Humble on Second Life’s usability.

2. We’ve written extensively on the University of Western Australia’s dynamic presence in Second Life. Here’s why the person who has driven most of that momentum thinks it’s one of the most important things he has done.

3, Daden UK have developed a virtual world finder aimed at businesses navigating the confusing array of platforms on offer.

4. Australian virtual world for kids, eKidna, keeps plugging away growing its market share if the regular promotions are anything to go by. Have a look at their work if you haven’t already.

5. Terra Nova asks: why aren’t there more sex games / virtual worlds for kids and teens?

6. Duran Duran are up and away in Second Life. Check it out for yourself here. I spent 30 mins or so wandering around the island and it’s a well fleshed out build, lots of fun. More pics below:

The Lab: virtual worlds learning at its very best

Over the past few months or I’ve followed the efforts of Dale Linegar and Stefan Schutt in establishing what is now known as The Lab.

Melbourne-based and dedicated to providing support and skills to 10-16 year olds with Asperger’s Syndrome, The Lab is already showing some great results.

It’s one of those initiatives that deserves much more kudos and funding than it is currently receiving. You’ll understand why after reading the interview I conducted with the Lab’s co-founders.

David: First, a little about The Lab team. Can you give a snapshot of your backgrounds?

Stefan: For the last seven years I’ve been an educator and researcher at Victoria University, working with technology and young people and teaching multimedia. Before this I worked in the Internet industry during and after the dot com boom as a content editor, producer, web developer and interaction designer. I also set up Australia’s first Computer Clubhouse, a tech skills club for underprivileged kids in Fitzroy based on the model established by the MIT Media Lab in Boston. Before all this, I worked as a writer and played in bands.

Dale: I started working with Stefan at Victoria University (VU) in 2007, teaching in Creative Industries. He had a lot of faith in the virtual worlds work I was doing then, and we have collaborated on at least half a dozen projects together since. We work well together, our skills complement each other. I run a business called Oztron, which does work for VU, Monash School of Pharmacy, and a range of other clients – most involving research and education in virtual worlds.

David: So what specifically has let you to working in this area?

Stefan: We had taught multimedia students with Asperger’s at VU and they seemed to particularly enjoy working with technology, especially the virtual worlds activities Dale was running. This led to a trial with two teenagers in Gippsland funded by Optus Communities. The results were promising and from this we applied to VicHealth for a one-on-one research project to pilot different kinds of technologies with young people with disabilities and other disadvantages. This project found that one-on-one technical tutoring seemed to work particularly well with kids with Asperger’s, and this led to the setting up of The Lab.

Dale: I think after that there were a few factors involved with us deciding to give this a go. We had established through those projects that this approach could work, and that there was a need for it. Once you reach this stage you can either publish and hope that somebody will eventually read what you write and take action, or you can give it a go yourself. The amount of money involved wasn’t huge so we decided to do it ourselves. At this time I was also meeting one young boy with Asperger’s and his mother for regular mentoring at McDonalds, we initally started at the library but were told we were making too much noise. This wasn’t ideal, and it required a lot of travel time to deal with one person.

All of this coincided with my business needing a physical location to work on a few larger contracts. This has provided us with the space, the technology and the human resources required to run The Lab.

David: For those not in the know, how prevalent is Asperger’s amongst the teen population?

Stefan: For Autism Spectrum Disorders (ASD) in general (which includes Asperger’s Syndrome), estimates for Victoria ranged in 2006 from 27 per 10 000 to 54 per 10 000. The prevalence appears to be increasing rapidly and there is debate about whether this is due to increased rates of diagnosis or increasing numbers of people with ASD.

David: Onto The Lab: it’s only just really started in earnest, what’s the journey been like to get to this stage?

Dale: Fascinating and rewarding. It’s a simple idea but when you see the immediate impact it has on both the children and their parents it’s incredibly satisfying. The process actually started with myself and Stefan walking around Footscray knocking on doors asking about vacant office and retail spaces. After a few hours we had found a suitable space, and once it becomes real like that, it takes on a life of its own. It took around 5 months from that day until we opened the doors for kids.

Some simple tasks have turned out to be a nightmare, like getting connected to the internet, and other things which initially seemed complex, like getting somebody who could work with the parents on board, involving our technology mentors, and attracting the right young people, have worked out better than we dared imagine. The physical space The Lab is in is also Oztron’s office, and it has been designed to encourage collaboration. The kids are very comfortable there – it feels more like some kind of gaming den than an office or school.

Stefan’s role at Victoria University and our previous project work means that we have a wide support network, and we have drawn on that throughout the process for advice and support in the many areas we lack knowledge in.

David: So who is funding The Lab at present and is the funding relatively secure?

Stefan: The Lab is currently unfunded, or more accurately, indirectly funded through the virtual world software development projects Dale runs for a range of organisations, as well as small amounts of left over funding from previous VU projects. Funding may be forthcoming later in the year via a Cooperative Research Centre in youth, technology and wellbeing run by the Inspire Foundation that we’re part of – but this is yet to be fully discussed with the CRC. Until then, we’re looking for other funding sources.

David: What is the scope of activities The Lab is involved in?

Dale: We currently run one session a week for 3 hours for 8 kids, and more sessions during holidays for a wider audience. What we try to do is provide as many different technology platforms as possible for the young people, which they can use to explore their own interests. Our aim is not to lead the students, but to support them and encourage collaboration. We provide students with a laptop stand, keyboard, mouse, second monitor, and network connection. We have a local server which is currently running Minecraft and allows filesharing – the kids can also log into this and play together from home. Once the kids come in it’s a case of – ‘What do you want to do?’

One of the hit pieces of software so far has been Minecraft, and this has ended up serving as a social and creative outlet for the kids. For young people who need to learn about social interaction, this has been great, they need to co-operate and respect each others’ territory. Last week we introduced an Arduino, an open-source electronic hardware and software kit comprising of a circuit board that can be programmed to do specific things, starting with simple things like making flashing lights and musical instruments and going up to projects like complex sensor-based triggering and robots with avoidance detection. The Arduino proved to be very popular, and we have now ordered a few more kits. It’s a great way to introduce kids to programming because the payoff is immediate and satisfying.

We also have a separate room where Stefan and Trish (our parent co-ordinator) hold an informal gathering for the parents each week. This gives both the kids and parents a bit of personal space. They can chat about issues they are having over a cup of tea, and discuss possible avenues of support. Trish has just organised for a psychologist to attend every fortnight, and we also have other experts with an interest in the field dropping by to offer assistance.

David: You use OpenSim, Spore and Minecraft to name three virtual environments. Let’s talk OpenSim first: has it primarily been a cost issue that’s led to its use versus say Second Life, or has there been other advantages to OpenSim?

Dale: As a business we use Opensim for nearly all of our work at the moment including Pharmatopia for Monash and a construction world for Victoria University. Second Life doesn’t provide a space where where we have total control, and people of all ages can interact, so as educators we were forced to make the switch a couple of years ago now. Like many people out there I personally have a love/hate relationship with Second Life – I love the possibilities it has created, but I have issues with the way it has been managed and promoted.

David: So what exactly are you doing in OpenSim?

Dale: We haven’t really introduced it to the wider group at The Lab because we are waiting for that opportunity to present itself, it’s up to the kids. We will run our own Opensim world which will be available to the group only – the plan is to create 8 islands and the rest is up to them. Many of the young people with Asperger’s we have worked with over the past couple of years continue to use Second Life. One young lady is using Second Life to bring her characters to life. She has written an amazing story about a group of female superheroes, and drawn pictures, and is now using the virtual world to bring her characters into the third dimension.

Another young man we work with has his dream house in Second Life and is constantly renovating, he lives in rural Victoria so for him it’s a great escape. We have also used Comic Life quite a bit in the past and will probably introduce this to interested Lab participants at some stage.

David: A common criticism of OpenSim (and Second Life) is the initial learning curve: has that been a greater or lesser issue with the teens you’ve been working with?

Stefan: Yes and no. What surprised us in our last project is how much Second Life and OpenSim rely on text-based navigation. We’d always thought of them as visual interfaces until then, but as we found out when working with kids with very low literacy levels, so much of the navigation is achieved by typing in text, which can cause issues for some kids. For others, they’ve taken to it like ducks to water, especially the younger ones. We also wonder whether the ‘learning curve’ referred to is related only to the ‘end user’ or also the people running the activity (ie teachers and managers) – this is where a lot of the problems seem to arise in terms of access, web speeds, and associated lag, plus generational issues like people not used to navigating in 3d or navigating via arrow keys like, erm, me. I always get Dale to do the practical demos because I’m so unskilled at it!

David: Now onto Spore: how are you using it?

Dale: We only use the free creature creator, firstly because it’s free, and secondly because it’s all about being creative. It’s a great icebreaker, many of the young kids we work with have already played it, and it acts as a catalyst for communication. It also gets kids into a more creative frame of mind, to feel the pleasure of making something as opposed to getting stuck competing in other games.

David: And Minecraft?

Dale: It can appear to an outsider as one of those ‘click-click-click’ games but when the kids are playing on a server together it allow for some wonderful creativity and encourages communication and collaboration. One of our mentors has built his own computer in it and knows it backwards, and the kids respect this.

David: Has Minecraft been a bit of a revelation for the work you are doing? It sort of came out of nowhere and has caught on quickly.

Dale: It has been surprising how many of the kids enjoy it, I think every one of them has played it at some stage now, and there are regularly 5 or 6 of the kids on the server during our sessions. There is a lot to learn, so I see it as the group exploring a new territory together – in this case a virtual one. They feed off each other and go on journeys, learning things they might not learn alone.

David: Talking more broadly again now, what are the individual benefits and outcomes you’ve seen so far amongst the participants?

Stefan: One big factor so far seems to be the environment of The Lab – i.e. a space where young people with Asperger’s are not picked on (unlike school, where bullying is constant), where they’re accepted and where being a ‘geek’ is even cool, and where they are surrounded by other people like them – both other kids and the programmers who are a kind of role model. Also, where their parents aren’t hovering the whole time! They’re relaxed because they’re not pushed to do anything, or to interact if they don’t want to. They can sit happily at the screen without being bugged – but the expert advice is on hand whenever they request it.

Having said that though, the level of kid-to-kid interaction to date has been quite amazing – here we’re talking about kids who don’t have any friends at all in the outside world, but who are happily chatting away and playing with others, both in-world and in the physical space.

Another factor is the technology itself, and the presence of experts to whom they can look up and respect (they usually run rings around other adults when it comes to IT). Tied to this is the sense of possible future careers, and a way into the future. This is very powerful – already we’ve heard reports of one parent halving her child’s anxiety medication dose due to his reduced anxiety levels about his future.

David: Let’s talk research: is there an underlying research methodology being used for The Lab?

Stefan: We would classify our approach as ‘participatory action research’ – our focus is on hands-on outcomes driven by all stakeholders in collaboration, and implemented (and continuously improved) by all involved. It’s based on making a real difference to real people’s lives rather than sitting back as the researchers in the white coats. It’s proudly interventionist and practical, and has a strong element of social activism.

David: Are there specific research projects underway and if so can you give a brief overview of any?

Dale: The Lab is it! We may choose to work with others in the future to measure outcomes empirically – especially researchers who are experts in ASD (which we’re not)

David: What are the measures of success for you with The Lab?

Stefan: In the short term, happier kids, happier families, and a sense of progress amongst participants. We rely heavily on feedback from the kids and the parents. It will always be tough to measure our impact in a quantitative way as each of these young kids is so unique and we are only dealing with small numbers. It’s not like we can create a control group. But we are looking to work with experts in the Autism field who may be able to measure the effects on individuals and their families over time – this is where the Cooperative Research Centre, and its 70 or so partner organisations, will hopefully come in.

David: Are there any qualitative or quantitative outcomes you’re able to see already?

Stefan: Yes. We’ve already had remarkable email and verbal feedback from participants’ parents about their children’s improvement, only three weeks into the beginning of the program. We also have 20 plus kids on our waiting list. Other parents have been ringing us daily after finding out about The Lab. It seems to have really hit a nerve. As stated previously, we’d like to get other measures too, working with field experts.

David: Given the central use of virtual environments in the program, are there any plans to expand the program geographically?

Stefan: Currently The Lab has three interlocking elements that work together: participant socialisation, technical tuition and parental networking/support. Any of those three elements would be useful in themselves (for instance, we’re arranging for a software engineer to undertake private volunteer programming tuition with one of the kids on our waiting list), but the combination of the three is especially powerful. So we could run virtual programs, and they could be useful, but some of those three elements might be missed.

Dale: My feeling is that having personal contact is still important in modern society, in this case for both the kids and their parents. We hope to build online resources which can help people at home, but nothing beats a one-to-one conversation with somebody who knows what they are talking about. I hope that we can inspire other real-world institutions to become involved.

David: Getting out the crystal ball now: what are you hoping The Lab has achieved a year from now?

Stefan: What we are striving for is an effective model that can be replicated in other places and can positively influence the way society thinks about these kids, particularly in the education system which seems to be manifestly unsuited to a group of young people who are very talented.

Dale: Currently so many of the young people and their parents simply have nowhere to turn – they are stuck between normal schools and special schools, neither of which meet their needs. These people have a lot to offer to society – we deal with kids who can program their own games, but aren’t able to attend school and are at risk of being disadvantaged their entire lives. I hope that we can help support people and organisations who are interested in adopting this type of model, and I hope we can expand and deal with more kids more regularly. We live in an age where we have the opportunity to use technology to create positive social change, and we are enjoying every moment of it.

The Watch – virtual worlds in the news

1. PhysOrg (USA) – Interview: Dr. Ben Goertzel on Artificial General Intelligence, Transhumanism and Open Source (Part 1/2). ”
Dr. Goertzel spoke with Critical Thought’s Stuart Mason Dambrot following his talk at the recent 2011 Transhumanism Meets Design Conference in New York City. His presentation, Designing Minds and Worlds, asked and answered the key questions, How can we design a world (virtual or physical) so that it supports ongoing learning and growth and ethical behavior? How can we design a mind so that it takes advantage of the affordances its world offers? These are fundamental issues that bridge AI, robotics, cyborgics, virtual world and game design, sociology and psychology and other areas. His talk addressed them from a cognitive systems theory perspective and discussed how they’re concretely being confronted in his current work applying the OpenCog Artificial General Intelligence system to control game characters in virtual worlds.”

2. Hypergrid Business (Hong Kong) – How to hijack the metaverse. “We all remember the Microsoft-Netscape battle. Okay, maybe some people don’t, so here’s the summary:
Netscape was a company that made a free Internet browser and and a not-free commercial Web server. (The latter has since been bought by Sun, and open sourced.) Microsoft built their own version of a Web browser, Internet Explorer, and bundled it with every copy of Windows. Instead of going out of their way to download Netscape, most folks just used Explorer, since it was right there, and almost identical in terms of functionality. I don’t know how much Microsoft actually won, though — they had to spend money on creating and maintaining the browser, and defending themselves against a very expensive lawsuit and — because of continued competition from Netscape, and, later, Firefox and Chrome — never could charge for Explorer. Maybe they sold a few more copies of their Windows Web Server as a result, but I’m guessing that the companies using it are Microsoft shops all the way, and wouldn’t have used Linux and Apache anyway. So — assuming that Microsoft hasn’t learned its lesson with Netscape — could this happen again on the 3D web? Absolutely. Here’s how.”

3. New Scientist (USA) – Fire-breathing dragon roars to life. “Virtual worlds wouldn’t be complete without fire. But the sound of a blaze is notoriously hard to synthesise realistically because of the complex combination of high and low frequencies involved. Now Jeff Chadwick and colleagues from Cornell University in Ithaca, New York have devised the first practical technique that can recreate the sound of fire based on its behaviour. In the video above, you can see various examples like a fire-breathing dragon and a virtual candle that gets blown out. The method uses a combination of two approaches to synthesise the sound of fire. Low frequencies are produced based on a physical model, where a simulator solves mathematical equations to determine what a flame is doing at each point in time. This requires a lot of computational power, making it too expensive to accurately capture high frequency phenomena. “We would have to update its state tens of thousands of times for each second of animation,” says Chadwick.”

4. New Scientist (USA) – Where’s my Holodeck? The latest interactive movie news. “It is time for cinema to take its next step. 3D technology now fills our screens with beautifully rendered characters and virtual environments, but we could have so much more. So says Dennis Del Favero, director of what he calls the world’s first 3D interactive film, Scenario. Rather than having audience members sit back and enjoy the action, the interactive narrative has them drive the story. Undoubtedly, the ultimate synthetic interactive environment must be the virtual worlds generated by Star Trek’s “Holodeck”. To date, steps in this direction have been restricted because computer-generated characters cannot yet understand and speak in natural language. One solution is to sidestep the need for language and interact with audience members using physical markers, like movement.”

5. Information Week (USA) – Army’s $57 Million Training System Uses Gaming Tech. “The U.S. Army is developing a new $57 million computer game-like virtual soldier training environment aimed at creating a better prepared combat force and decreasing existing costs associated with training.
A company called Intelligent Decisions is the prime contractor for the project, leading the development of the Dismounted Soldier Training System, which will create a virtual environment that will simulate real-life situations that soldiers may find themselves in during battle engagements, according to the company. The system will reduce the Army’s need to maintain large-scale physical instruction facilities, thereby cutting its training costs. The team building Dismounted Soldier is using CryENGINE, a popular computer-game engine, to build the system to give soldiers as immersive an experience possible. The engine will allow the environment to realistically simulate details such the emotions shown on soldier’s faces, the way soldiers use standard combat weaponry, and the terrain of countries such as Iraq and Afghanistan where current military engagements are taking place, according to Intelligent Solutions.

6. PC World (USA) – Hands-On with Kinect’s Second Wave of Games. “Bolstered by record sales, Microsoft is betting big on Kinect this year with a slew of new games and deeper integration with the Xbox 360 dashboard. Kinect dominated the discussion at Microsoft’s E3 press conference, and was the main attraction at its booth on the show floor, where I checked out some of the upcoming games first-hand. Microsoft has been tweaking the Kinect software, and that has allowed developers to add more nuance to their motion controls. In Kinect Sports Season Two, players will be able to throw darts with more accurate hand-tracking or put spins and slices on their shots in tennis, according to Scott Henson, studio head of developer Rare. Season Two’s E3 demo was also the first example of a golf game working on Kinect.”

7. Indiana University (USA) – IU researchers discuss barefoot running, stroke and yoga, virtual worlds and more at ACSM. “Participants in two weight-loss programs — one involving traditional health club sessions and the other delivered online in a 3D virtual world — lost similar amounts of weight and body fat, but the online contingent reported significantly greater gains in behaviors that could help them live healthier and leaner lives.”

8. Escapist Magazine (USA) – New Demographics Show Gamers Are Getting Older. “Despite the stereotype that videogames are a hobby exclusive to teenage boys, a new report from the Entertainment Software Association claims otherwise. Most striking is the ESA’s claim that the average gamer is now 37 years old. This theoretical person has been playing games for 12 years and there is a pretty solid chance that he might actually be a she. 42 percent of gamers are of the female persuasion, the report claims, and lady gamers make up “a significantly greater portion of the game-playing population (37 percent) than boys age 17 or younger (13 percent).” Additionally, people beyond the age of 50 are increasingly turning to games for entertainment. 29 percent of the elder population now enjoy virtual worlds, a vast increase over the 9 percent of 50-plus year olds with the same affinity the ESA found in 1999.”

9. The Inquirer (UK) – Intel open sources 3D world software. “Chipmaker Intel has announced that it will release the source code for its Distributed Scene Graph 3D Internet technology. Intel has been pushing Opensim, an open source virtual world simulator for education, social networking and of course gaming. Intel’s work has been concentrated on how to increase the number of people, known as avatars, that can inhabit a virtual world from hundreds to thousands. At Intel’s annual research event, the firm said that it will open source its Distributed Scene Graph 3D Internet technology and an advanced ray-tracing package that it claims will decrease the time it takes to render realistic images by half on systems that use Intel’s chips.”

10. CNET (USA) – E3 2011: The Sims Social to offer Facebook flirting. “Electronic Arts is hoping to convince folks to covet thy neighbor’s wife. Or that co-worker you’ve always lunched with. Or your college sweetheart. Virtually, of course. At E3, a show that caters to hardcore gamers who stand in long lines to get the first chance to play soon-to-be-released action titles, such as Call of Duty: Modern Warfare 3 and Assassins Creed: Revelations, EA’s new title in The Sims franchise has gone a bit below the radar. But The Sims Social, which will launch this summer on Facebook in five languages, would seem to have all the prurient trappings to turn it into another hit for the franchise.”

Journal of Virtual Worlds Research: new issue

The latest issue of the Journal of Virtual Worlds Research has been out for a few weeks now, and I’ve been meaning to posts a synopsis, so here’s exactly that for  the peer-reviewed articles in Volume 3, No.3, with some horribly abbreviated summaries of findings for those too lazy to read the articles or the abstracts themselves.

 Synthesizing Presence: A Multidisciplinary Review of the Literature

 A detailed cross-discipline review of research on presence. 97 citations were found across Mass Communnications, Human-Computer Interfaces, Education and Psychology. Findings: there are very different perspectives on the issue depnding on the discipline and that an agreed framework for understanding the area is needed to move forward.

Collecting conversations: three approaches to obtaining user-to-user communications data from virtual environments

A very interesting look at how one effectively captures user-to-user communications in a virtual world environment. There’s a focus on establishing accuracy and three methods of collecting data are assessed within a Japanese MMO, Uncharted Waters Online. Findings: All three approaches explored are statistically viable and the choice of method depends on the individual research.

Developing an Obesity Prevention Intervention in Virtual Worlds: The International Health Challenge in Second Life

 A detailed look at a Second Life-based health initiative tackling obesity. An in-world exercise program, health information and social support was provided with promising outcomes. Challenges and opportunities of the approach are outlined. Findings: Good participation occurred, there were challenges in recruitment and retention and technical hurdles with Second Life were a barrier to a number of potential participants. Further research is recommended on optimal in-world exercise programs to deliver physical world results.

———-

Aside from those three articles, there’s a group of research papers:

 Design Principles for Doing Business on Second Life: an immersive ethnographic study

 Virtual Assisted Self Interviewing (VASI): An Expansion of Survey Data Collection Methods to Virtual Worlds by Means of VDCI

 Third Places Take First Place in Second Life: Developing a Scale to Measure the ‘Stickiness’ of Virtual World Sites

Methodology of a Novel Virtual Phenomenology Interview Technique

It’s fair to say that the research being undertaken continues to grow, although I remain a little concerned at the level of research demonstrating detailed qualitative or quantitative outcomes. It’s happening, but unfortunately at this stage the industry is still very fragmented and disseminating that information is challenging. Journals like the JVWR are obviously helping in that regard.

The Watch – virtual worlds in the news

1. The Guardian (UK) – China used prisoners in lucrative internet gaming work. “As a prisoner at the Jixi labour camp, Liu Dali would slog through tough days breaking rocks and digging trenches in the open cast coalmines of north-east China. By night, he would slay demons, battle goblins and cast spells. Liu says he was one of scores of prisoners forced to play online games to build up credits that prison guards would then trade for real money. The 54-year-old, a former prison guard who was jailed for three years in 2004 for “illegally petitioning” the central government about corruption in his hometown, reckons the operation was even more lucrative than the physical labour that prisoners were also forced to do.”

2. Kotaku (USA) – In The Virtual World, His Fiancée Never Died. “”Obviously, I can’t bring people back to life,” Jon Jacobs recently told me. Obviously. It was morning when he told me that. He was on his way to work in Los Angeles, chatting with me on his cell phone. His wife, a singer named Cheri, was driving him to work that day. He and I were discussing his former fiancee, a lady named Tina Leiu and the best gaming pal Jacobs ever had. Jon is a colorful guy, known to some as Neverdie and known by those same people as a “gaming celebrity.” His life is full of moments of Jon Jacobs doing spectacular things, some of them chronicled in his book “The Book of Omens (The Magical True Adventures of a Self-Made Movie Star)”, others performed digitally in online gaming worlds. There’s usually something awesome going on in Jon’s life, though what happened to Tina a half-decade ago was genuine tragedy.”

3. IT Business Edge (USA) – Organizations Investigating Virtual Options for Training, More. “There is sometimes a fine line between snark and insensitivity. Believe me, I know, having crossed it many times. In 2009 I wrote a post in which I gave an undeserved hard time to Julie Shannan, a Texas State Technical College student who earned a virtual media design certificate in Second Life, while trying to make a point that virtual worlds were no substitute for the real thing. Shannan took the time to issue a thoughtful response, which was more than my snark deserved.”

4. Hypergrid Business (Hong Kong) – Why my autism project left ReactionGrid. “In April of 2011, I canceled my subscription to ReactionGrid. The reason why I selected ReactionGrid and the reason why I canceled my subscription are the same –services offered and customer support. I do volunteer work for the autism community, and among the projects that I am developing is the use of OpenSim as a virtual world for people who have an autism diagnosis. There is an active autism community in Second Life, but most members cannot afford to own land due to the high monthly tier costs. There are also parental concerns about younger people with autism being in the unmonitored areas of Second Life that may have a high sexual content.”

5. The Canadian Press (Canada) – Little buyer’s remorse for real money spent on virtual goods in social games. “No bags or boxes are needed, but consumers are piling up virtual goods in social games with no slowdown in sight. Never mind that it’s real money being spent on fake stuff. Gamers want the experience and they know what they’re getting, says the CEO of Antic Entertainment, an independent game studio in London, Ont. “They play the game and when they buy, there’s very little buyer’s remorse,” said Fredrik Liliegren, whose company has launched “Junk Wars” where gamers buy virtual parts to build their own combat vehicles. “Junk Wars” players have spent as little as 10 cents and up to $160 on a part, Liliegren said.”

6. Montreal Gazette (Canada) – Disney struggles to turn social gaming into magic potion. “Walt Disney Co. wagered that its acquisition last summer of game developer Playdom Inc. would help bring Mickey, Snow White and other familiar characters to a new generation of fans who play games on social networks. The bet has yet to pay off. Disney’s $563 million investment was a key component in a broad restructuring of its interactive group intended to put the perennially money-losing division on the road to profitability. It signaled a strategic shift away from traditional console video games, to focus on emerging opportunities online and on mobile devices. But so far, Disney hasn’t found the magic to fix what ails its Interactive Media Group, which includes Playdom, Disney’s Web properties and its games business. Losses widened to $115 million in its most recent quarter ended April 2, compared with $55 million in the same period a year earlier.”

7. Forbes (USA) – Why Playing Video Games Might Make You Fat. “According to new research by Jean-Philippe Chaput, Trine Visby, Signe Nyby, Signe Nyby, Lars Klingenberg, Nikolaj Ture Gregersen, Angelo Tremblay, Arne Astrup, and Anders Mikael Sjödin conducted at the University of Copenhagen; playing video games like Electronic Arts’ FIFA 11 will make you fat. Their recent study was published in the American Journal of Clinical Nutrition. Dr. Chaput has been a leading researcher at the Healthy Active Living and Obesity Research Center at the Children’s Hospital of Eastern Ontario Research Institute in Ottawa, where he has focused on causes for over-eating and obesity. Two such causes are video games and lack of sleep, and one can see how those two things overlap with hit games like Activision’s Call of Duty: Black Ops and sports games like Madden NFL 11 in the U.S. and FIFA 11 around the globe.”

8. Reuters (Canada) – Analysis: Sony’s breach a hiccup to online game phenomenon. “When service was finally restored to Sony Corp’s PlayStation Network earlier this month, millions of customers rushed back to it, impatient to get back to battling friends in sports or shooter games. It was hardly the response many had expected after a major security breach, one that shut down Sony’s games network for nearly a month in the United States and exposed the personal information of more than 100 million customers. While the Sony incident has made headlines and produced lawsuits, it has also made clear that security worries are not about to derail the up-and-coming online gaming industry. “Some gamers are more concerned about the lack of online access than a personal information breach,” said Ted Pollak, portfolio manager of the video game industry focused Electronic Entertainment Fund.”

9. ReadWriteWeb (USA) – Improving the Online Customer Support Experience. “Two new apps are helping improve the online customer experience by tying in advanced communications technologies in interesting ways. The apps, MyCyberTwin and Radish System’s ChoiceView, offer to remove some of the misery and tedium involved in getting help and have wide potential applications in customer support, problem resolution, and other situations. Deplolyed properly, they could increase conversion rates and improve the delivery of online customer service. Let’s take a closer look at both.”

10. Massively (USA) – The MMO Report: The throne of agony edition. “This week on the MMO Report, our very own mountain man, Casey Schreiner, decided to grace us with his presence after taking off a week for his birthday. I mean, really… where is his loyalty? Thank goodness he returned because the internet would have exploded if we had to see another flawless MMO Report from Morgan Webb. The internet can’t take that level of perfection. At any rate, this week we discover just how awesome Massively is as Schreiner reports on our report of the Bungie MMO rumors; then we find out that Second Life may be just as weird as we thought it was; next, the power of the Guild Wars 2 Engineer has inspired Casey to tackle the next level of greatness; and lastly, we find out what can no longer be contained in Casey’s Mail Bag.”

Emotion transference: Telenoid

This story appeared earlier this week over at sister-site Metaverse Health.

As a clinician fascinated by the use of new technologies to achieve outcomes, it’s hard to go past anything that is looking at bridging the divide between human emotions / touch and technology. Telenoid is one such project. It’s aim is to provide an effective way to transfer people’s presence.

The research on telepresence is booming and it’s fairly widely accepted that videoconferencing is superior to teleconferencing and that platforms like virtual worlds provide even better telepresence sometimes. Telenoid is a step further again, providing a tangible means of interacting with someone remotely. In the second video below you’ll see its creator citing a key inspiration was the ability for remotely located grandparents to interact more with their grandchildren. That alone is laudable but for me the clinical simulation potentials stood out pretty strongly.

Real patients as simulation

Imagine the ability to have a ‘patient’ reflecting the emotions and speech of a real person in combination with the current simulation functionality i.e. feedback, monitoring of biometric data etc. Taken a step further: a real patient experiencing a real health issue is able (with consent of course) to have their experience transferred to a simulation exercise in real time. There are already consumer devices on the market able to control avatars via thought processes, this is only a small step beyond that.

A specific example:

a. Marjorie is a patient with bowel cancer who is scheduled to have chemotherapy.

b. She consents to her next outpatient chemotherapy session being used for simulation purposes with third-year nursing students at a local university.

c. On arrival at the clinic for her chemotherapy, Marjorie agrees to wear a discreet headset that both captures her emotions as well as her voice as she goes through the process.

d. At the university the students are in a laboratory environment set up for chemotherapy and the simulation mannikin is reflecting Marjorie’s experience as students use the same clinical pathway as the clinic to simulate providing the chemotherapy. The voice recorder allows the students to hear what the nurse is actually doing for Marjorie, providing the opportunity to contrast practice and to ‘see’ what impact that practice is having on Marjorie.

It sounds a little clunky and requires tight integration betwen education and practice, but the potential is there. Using dementia as an another example (although this is where consent can be fraught with difficulties): imagine the power of a mannikin that spoke and reflected the emotions and movements of an individual with severe dementia. The learning potential is enormous and would have the subsequent benefit of much more confident and confident new practitioners.

Videos

The first video shows a conversation with Telenoid:

This one shows Telenoid up closer and note how easily people interact with it:

ars electronica: telenoid from Fabian Mohr on Vimeo.

Thanks to Meg over at Future of Sex for the heads-up. Yes, the potential for this technology in regards to sex is likely to be the driver for its further enhancement and adoption. Who’d of thought?

Avatars and body image: further research participants needed

A little over a year ago we reported on a research study underway into the link between avatars and body image. That research has been continuing ever since and the initial results were inconclusive. PhD student Jon-Paul Cacioli wants to delve a little deeper on a few things, so there’s a follow-up survey for any male over the age of 18 who has an avatar in a virtual world.

It doesn’t matter if it’s Second Life, World of Warcraft or an OpenSim grid, you can take part. The survey itself will take 15-20 minutes to complete, but all respondents go into a draw for Amazon vouchers.

To take part, here’s where to go.

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